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Shipping, Guarantee, Payments

Policies Designed to Protect You


RENEW Gallery does not accept returns and does not process returns. Exchanges are made on a case by case basis, for store credit only, within a time frame of 14 days.

Inventory Levels

Many of the items that we carry in our rotating inventory are unique – online inventory is constantly updated to the best of our ability to reflect availability. When you see something of interest we suggest calling or emailing for immediate assistance.


Bulbs are not typically included with our lights; however, they can be purchased at an added cost. We do not sell bulbs separately.


We ship to virtually any destination in the world with shipping costs based on destination. We use a variety of shippers depending on the item and destination. Due to the varied and unique nature of the items we carry, shipping carriers and modes will vary.

Unless otherwise directed, purchases will be shipped by the method Renew deems to be the most suitable and/or economical. An estimate of shipping costs will be provided prior to sending. Shipping costs are not included in the item price. For specific shipping details on an item or for shipping quotes, please contact us.

*ALL regular purchases (i.e. not on sale) over the amount of $3000 qualify for FREE shipping – ask about it!* (*Continental US & Canada only, some exceptions to the trade apply)


All of our items are professionally packed and/or crated onsite to ensure their safe arrival. If specialized crating is required, crating fees will be quoted.


We accept most common forms of payment, such as major credit cards, (Visa, MasterCard) cheques, money orders, and certified bank drafts. Items paid using cheques will be held until the funds have cleared.

Terms of Sale

All items must be paid for in full before delivery. Layaways and payment plans are available – please inquire. All prices are subject to readjustment according to market values.

Sales Tax

The buyer is responsible for any possible customs, duties, brokerage*, or tax charges incurred when items are shipped.

*A note on Customs Brokerage

Customs brokerage is a step that involves the “clearing” of goods through customs barriers for importers and exporters (usually businesses). (Example: Items travelling from Canada to the United States). This involves the preparation of documents and/or electronic submissions, the calculation and payment of taxes, duties and excises, and facilitating communication between government authorities and importers and exporters.

Custom brokers may be employed by or affiliated with freight forwarders, independent businesses, or shipping information, importers, exporters, trade authorities, and customs brokerage firms.

When arranging for brokerage, as receiver, you will be asked for personal information such as a Social Security Number – as well as a permanent residence address. For more information visit: https://help.cbp.gov/


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Fall Sept 2 Decorative Arts and Lighting Online Auction Now Taking Bids!

Our fall online auction in 2023 will feature an exciting variety of unique items and collectibles. Auction begins at 11am PST on Sept 2 Click here to register and place bids! Please check back our catalogue as new treasures will be added weekly! Our catalogue includes an extensive collection of decorative arts, sterling silver, exceptional and rare art glasses, [...]

NOW TAKING BIDS - Check out our NEW catalogue for our upcoming auction on April 1!

Our first auction in 2023 will feature an exciting variety of unique items and collectibles. Please check back our catalogue as new treasures will be added weekly! Our 600 lots of great items include an extensive private collection of sterling silver wares, exceptional and rare art glasses, decorative arts, statues, important bronze pieces, numerous antique light fixtures [...]

NOW TAKING BIDS - Antique Lighting and Decor Online Auction - 11am PST Oct 29

Our new auction catalogue is now live!  We have over 500 lots with NO RESERVE.  We have got a diverse and unique collection of great items, ranging from exceptional light fixtures, sconces, shades, art glass, furniture, sculptures, painting, home decor, original vintage movie posters, ephemera, collectibles, and more!  Make sure to click the image below [...]